Marblelife

“The key to running a successful franchise is to centralize as many operations as possible so franchisees can focus locally on selling and service. Having the right relationship with the right company like Kymera is a must. I look at them as our marketing department rather than a vendor. They’ve helped us stay ahead of the curve on algorithm updates and given us a leg up on our competition. Having separate people on project management and account management streamlines services and keep things running smoothly — sometimes so smoothly that I almost forget they’re there. They don’t just “sell cards” because they can. They invested time up front getting to know every aspect of our business and then translated that knowledge into specific recommendations that moved the needle.”